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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Annette Dodson

September 2, 2026

5  out of  5
rating by Annette Dodson
"Great customer service experience. Whenever I need assistance someone is there. They make me feel very much appreciated"
We responded:
"Thanks for your review. Please let us know if you need anything!"
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Kendal Parker

August 31, 2026

5  out of  5
rating by Kendal Parker
"Zach and his Team are always responsive with positive energy!!"
We responded:
"Appreciate your business. Let us know if you need anything."
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MJ Monday

August 24, 2026

5  out of  5
rating by MJ Monday
"My experience with Tara Greenwood has been absolutely exceptional. She has been consistently helpful, patient, thorough, detailed, transparent, honest and efficient. Tara has been one of the best service providers I have ever done business with and she is hands down the best insurance agent we’ve ever work with to set up new accounts. Thus far I have been very pleased as she has exceeded all expectations."
We responded:
"Thanks for your review. We are lucky to have Tara as a part of our team. Let us know if you have any questions or concerns regarding your insurance."
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LaSharne Conyers

August 19, 2026

5  out of  5
rating by LaSharne Conyers
"And everyone.\nIs excellent and they care, makes you feel like family , they do for me anyway"
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Kennedy

August 14, 2026

5  out of  5
rating by Kennedy
"The first day I met Zach’s team everyone was pleasant and helpful.
The good news is that my premium went down by almost $100."
We responded:
"Thank you for your business. We are here anytime you need us 👌🏽"
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Kitty Chics

August 6, 2026

5  out of  5
rating by Kitty Chics
"I switched over from progressive to State Farm a few months ago because State Farm was able to offer me a much better rate with the same coverage actually even better coverage than what I had with progressive for many many years as a dedicated committed customer. Zach & Johnekka make the perfect team and provided me with great customer service & answers to questions that I have and trust me I have many questions when it comes to choosing the right insurance and the way I spend my money. I recently added my home insurance with State Farm for that same reason. I recommend State Farm!"
We responded:
"Thanks for your review. Johnekka is a big part of our team and I am glad she was able to assist you with your insurance needs."
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India

July 4, 2026

5  out of  5
rating by India
"Zach was amazing! He was very helpful and saved money for me and my family…get with him ASAP. He definitely prepared us for the future."
We responded:
"Thanks for your review! Glad we were able to help you with your insurance needs."
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juliet barnes

June 20, 2026

5  out of  5
rating by juliet barnes
"Zach is such an amazing agent. He is very attentive and always available."
We responded:
"Thanks for trusting us with your insurance needs. Hope you enjoyed your birthday!"
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Raeven Murphy

June 19, 2026

5  out of  5
rating by Raeven Murphy
"I can't recommend Zach Cravens highly enough. Insurance can be confusing and overwhelming, but Zach makes the entire process simple, stress-free, and easy to understand. He takes the time to explain your options, answers questions quickly, and genuinely looks out for your best interests rather than just trying to sell a policy.

What really sets Zach apart is his professionalism, responsiveness, and commitment to his clients. He is knowledgeable, trustworthy, and always willing to go the extra mile to make sure you're properly covered and getting the best value possible.

It's rare to find someone who combines expertise with such outstanding customer service. If you're looking for an insurance agent who truly cares about his clients and provides exceptional support, Zach is the person to call. Highly recommended!"
We responded:
"Thank you for your review. Can’t wait to discuss life insurance on your next visit."
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Shareen Mcrae

June 19, 2026

5  out of  5
rating by Shareen Mcrae
"Don’t hesitate just Johnekka, she’s so helpful with any and everything you’ll needed."
We responded:
"Thanks for your review. We are lucky to have Johnekka on our team."
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Medusa Dadon

June 18, 2026

5  out of  5
rating by Medusa Dadon
"Johnekka was amazing! She was friendly, professional, and very helpful. She answered all of my questions and made the process quick and easy. Excellent customer service—I highly recommend working with her!"
We responded:
"Thanks for your review. We look forward to helping you with your insurance needs."
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Andriah Nelson

June 18, 2026

5  out of  5
rating by Andriah Nelson
"This has been my provider for the last 6 years. I have never had a problem that they didn’t handle IMMEDIATELY. I’m sure there are cheaper companies but the customer service alone pays for itself. Ms. Johnekka is an absolute God send. I feel like she’s my personal insurance assistant. You won’t be disappointed."
We responded:
"Thanks for your review. Please let us know if you ever need anything!"
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Teneshia Cochran

June 18, 2026

5  out of  5
rating by Teneshia Cochran
"Johnekka is a very pleasant and informative. She will give you the best cheapest reasonable quote around."
We responded:
"Thanks for the review. We are glad Johnekka was able to assist you with your insurance needs."
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Churchill Daniels

June 16, 2026

5  out of  5
rating by Churchill Daniels
"Incredibly knowledgeable and great service!"
We responded:
"Thanks for the review. Look forward to seeing you soon!"
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Kim N

June 16, 2026

5  out of  5
rating by Kim N
"Zach is a new agent with a very experienced staff. So proud to see his commitment to giving back to the community he serves as he opens the doors to his new agency. I'm looking forward to years of service from his agency! Congratulations Zach!"
We responded:
"Thank you for trusting us with your business. Look forward to servicing your insurance and financial services needs."
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S M

June 16, 2026

5  out of  5
rating by S M
"Switch to Zach from StateFarm. He and his team are professional and always builds the best packages."
We responded:
"Thanks for your review. Tell Peach we said Hi!!!"
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Joya McKinstry

June 16, 2026

5  out of  5
rating by Joya McKinstry
"My experience working with Zach Cravens was spectacular. He is a very knowledgeable agent who took the time to discuss/explain all the insurance options available to me. His staff also provided excellent customer service. I will definitely recommend Zach to my friends and colleagues."
We responded:
"Thanks for your review. Look forward to networking with your law business this summer!"
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Gwen Robinson

June 16, 2026

5  out of  5
rating by Gwen Robinson
"Knowledgeable and quick to help."
We responded:
"Thank you for your review. We appreciate your business and everything you do for us at the office."
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Scharlan Pannell-Vignaud

May 28, 2026

5  out of  5
rating by Scharlan Pannell-Vignaud
"Tara is a great asset to the team and has been very helpful."
We responded:
"Thanks you for your business. Tara has been a great addition to our team."
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Cupcake Frosting

March 9, 2026

5  out of  5
rating by Cupcake Frosting
"Very easy to transfer from state to state"
We responded:
"Thank you for trusting us with your insurance needs. "
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Tristan Emmons

March 9, 2026

5  out of  5
rating by Tristan Emmons
"TARA is hands down one of the nicest and easiest people to work with. In an industry where it feels like people take advantage of you and charge you way more than they need to for insurance, I actually feel like I'm being taken care of here. We have our Home, and 2 cars through these guys and it's great! Highly recommend."
We responded:
"Thank you for your review. We are very lucky to have Tara on our team and glad she was able to assist you with your insurance needs."
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Brittany Molinaro

March 6, 2026

5  out of  5
rating by Brittany Molinaro
"I am so happy with my experience with Zach and his team, in particular Johnekka! They helped me to quickly identify and secure the insurance I needed. Johnekka has been so helpful throughout the process, patiently answering all of my questions, and is just a friendly person. I highly recommend this insurance group!"
We responded:
"Thanks for stopping by and trusting us with your insurance needs. We look forward to working with the East Lake Foundation this year!"
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JANICE JENKINS-WILLIS

February 28, 2026

5  out of  5
rating by JANICE JENKINS-WILLIS
"Tara was very informed, very patient with all my questions and was very thorough in researching answers . She is very friendly and a delight to speak with as well. A real people person."
We responded:
"Thank you for trusting our agency with your insurance needs. We are excited to have Tara on our team!"
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Brandon

February 13, 2026

5  out of  5
rating by Brandon
"Johnekka is awesome!!! This young lady deserves a raise or promotion. She went over and beyond to fulfill my needs. Very polite, helpful. She’s the best."
We responded:
"Thanks for trusting us with your insurance needs. I am glad Johnekka was able to assist you! Please let us know if you need anything else. Thanks, Zach!"
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sondra walker

February 5, 2026

1  out of  5
rating by sondra walker
"Home & Auto service customer well over ten years. The Zack Cravens office in Atlanta was the Worst customer service I have ever had, that is why I cancelled my policies.
Previous agent office was in another county and wanted one closer to me which Cravens was. My last communication with him re: my home policy was in Dec. and he was to check items I had no idea about and get back to me. In mid January I had not heard from him which I told a young lady in his office. Not reliable at all."
We responded:
"We are sorry to hear this as you said your last agent was not good as well. Unfortunately you asked to get coverages removed from a 30 year old policy and we had no other options than to try rewrite it at a higher premium. Hope you have success at your next agency."